To become a registered reseller of VersiTouch Point-of-Sale software, and to gain access to the exclusive resources of the VersiTouch.com website, a prospective reseller must meet and/or complete the following requirements:
1. Complete and submit a reseller application form.
Prospective resellers can access the application form from the VersiTouch.com website at http://www.versitouch.com/reseller_application.html.
An RCS representative will review the application to determine the applicant’s qualifications for becoming a VersiTouch reseller. The review process generally takes seven to ten working days.
2. Provide proof of a Yellow Pages listing/ad.
Upon request, prospective resellers must fax or mail a copy of their Yellow Pages listing/ad from the "Cash Register" or "Point of Sale" heading.
3. Purchase a VersiTouch reseller start-up kit.
The fee for the RCS reseller start-up kit is $500 and includes: one RCS reseller demonstration license, RCS product installation disks and manuals, sales and marketing literature, toll-free technical support, and access to the restricted reseller section of the VersiTouch.com website.
4. Initial product training
To ensure that RCS resellers are representing RCS’ products accurately and effectively in the field, new resellers must schedule product training within 30 days of signing on as a VersiTouch reseller. RCS will accommodate up to five technicians for product training. RCS will not ship orders for software licenses to resellers that have not completed the initial product training.
5. Sales expectations
A VersiTouch reseller is expected to have, at a minimum, sales of RCS software licenses in every ninety-day period. A reseller that has not sold RCS software licenses within any ninety-day period may have their account deactivated.
A VersiTouch reseller will receive 60-minutes of technical support for each month where their software sales exceed $2,000. Additional technical support may be purchased in blocks of time per the current technical support rates.
6. Service and support expectations
RCS resellers are required to offer on-site installation, software support, and hardware service for their merchant customers. A price list should be provided to all customers with each POS proposal and should clearly detail any fixed rates or fees (including labor rates and fees associated with annual contracts, mileage, on-site service, or after-hours support). Hardware replacement or repair costs and extended travel may be quoted separately. RCS will not sell software products to resellers that fail to provide adequate service and support.
